Sales
 NameRoleEmailContact 1Contact 2
CUSTOMER SUPPORT HOTLINE eSHARS@HOUSTONISD.ORG800-381-6334800-381-6334
MICHAEL GONZALEZDIRECTOReSHARS@HOUSTONISD.ORG713-556-9125855-381-MFCS (6327)
KARLA MOODYSYSTEM ADMINKMOODY@HOUSTONISD.ORG713-556-9150855-381-MFCS (6327)
CHARLENE CROSSMANAGEReSHARS@HOUSTONISD.ORG713-556-9125855-381-MFCS (6327)

Support
eSHARS Integrated Support

The eSHARS Online Application has built in integrated support so that users can work closely with trainers and managers. All of this is done through the Communication feature in eSHARS that allows text messages, service tickets and help instructions to be sent between clinicians and eSHARS support team. There is also person to person phone call support available at 713-349-7464 and 800-381-6334.